Critical Incident Communication
Our Critical Incident Communication solution is built to help organisations meet the requirements of the Terrorism (Protection of Premises) Act 2025, also known as Martyn’s Law.
This legislation makes it a legal duty for publicly accessible venues to take proportionate steps to keep people safe from terrorist threats. Whether you operate in retail, hospitality, education, healthcare or transport, compliance is not optional.
Our platform helps you meet this duty by enabling fast and reliable communication during major incidents. It combines mass notification through SMS, email and voice, with secure two-way messaging and guided incident workflows. Real-time alerts and coordinated response are maintained even if internet connectivity is lost. Deployment is fast.
We align with your existing policies, risk assessments and emergency plans. Alerts are configured according to Martyn’s Law tier requirements, with options for CCTV and access control integration.
No additional hardware, no complicated setup and no hidden costs. This is enterprise-grade incident management that requires minimal internal resources and scales to suit any environment.
Broadcast SMS, email, and voice alerts instantly to staff, security teams, and first responders—ensuring every recipient receives critical threat information the moment an incident is detected.
Enquire Now
Next-generation, cloud-based incident management & communication for Martyn’s Law compliance
Seamless Setup and Zero Hassle
Rapid Onboarding – You provide your existing policies, plans, and site documentation; our team configures those into the plaform, sets up your custom alert workflows, and integrates your procedures.
Always-On Preparedness – Our multi-channel notifications and redundant connectivity ensure every staff member, security officer, and responder receives alerts instantly, wherever they are.
Built to Complement – Plug into existing protocols, CCTV, access control, and managed service contracts; Our platform layers on top to close coverage gaps in your public venue alert system.
FAQ's
Our workflows and alert buttons are pre-mapped to the Standard (200–799 capacity) and Enhanced (800+ capacity) tiers of Martyn’s Law, providing the required mass notifications, staff check-ins, lockdown triggers, and audit trails to satisfy SIA inspections.



